Elements and Performance Criteria
- Develop operational plan
- Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
- Develop and/or implement consultation processes as an integral part of the operational planning process
- Ensure details of the operational plan include the development of key performance indicators to measure organisational performance
- Develop and implement contingency plans at appropriate stages of operational planning
- Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
- Obtain approval for plan from relevant parties and ensure understanding among work teams involved
- Plan and manage resource acquisition
- Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies and practices
- Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures
- Monitor and review operational performance
- Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
- Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
- Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
- Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
- Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
- Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements